Privacy Policy This Privacy Policy outlines how EZ CARGO LTD collects, uses, and protects your personal information when you use our services or interact with our website. Information Collection When you engage with EZ CARGO LTD, we may collect personal information such as: • Name, address, contact details, and identification documents • Parcel details (sender, recipient, contents) • Payment information • Communication records and preferences • Website usage data through cookies and similar technologies Use of Information We use the collected information for the following purposes: • To provide and manage our courier services effectively • For billing, processing payments, and delivering parcels • To communicate updates, service information, and promotions • To improve our services, website functionality, and customer experience • For compliance with legal obligations and resolving disputes Information Sharing We do not sell, trade, or rent your personal information to third parties. However, we may share your information with: • Courier partners and service providers involved in delivering your parcels • Government authorities or regulatory bodies when required by law • Third-party service providers assisting in business operations (e.g., IT support, payment processing) Data Security We prioritize the security of your information and employ industry-standard measures to protect against unauthorized access, alteration, disclosure, or destruction. Your Rights You have the right to: • Access, correct, or delete your personal information held by us • Object to the processing of your data under certain circumstances • Opt-out of marketing communications Retention We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Cookies Our website may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings. Updates to Privacy Policy We may update this Privacy Policy to reflect changes in our practices. We encourage you to review this policy periodically for any updates. Contact Us If you have any questions, concerns, or requests regarding your privacy or this policy, please contact us at EZCARGOUK@GMAIL.COM. By using our services or accessing our website, you agree to the terms outlined in this Privacy Policy.